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No
refunds on domain names
The
domain name(s) that the client (you) purchased will remain the
property of the client and is(are) free to be relocated to another
hosting company at no charge from AAA-WebHost providing that
payment for that domain name is completed.
You
do not loose your domain name if you transfer, and you may
transfer your new domain name to your new hosting company at no
additional charge from our service if you are not 100% happy with
our service.
However, we
can not refund setup fees or the domain name purchased (or in case
of a transfer for the fee we incurred to transfer your existing
domain name to
AAA-WebHost.net), as the domain name is already
registered to you and is now your property.
We will
re-point your DNS for FREE to the new web host of your request if
you wish to move to a new host. Simply fill out the DNS change
request form on our site.
Note:
Customers that fail to complete payment due to bad checks,
failed credit card transactions, or credit card charge backs forfeit
their domain names and rights to the domain names to aaa-webhost.net until payment is
arranged and completed. All fees additional from the action will be
the responsibility of the client.
Billing Procedures
aaa-webhost.net offers
no monthly fee plans, monthly fee
plans, and annual billing
cycles to its customers.
For billing information or payment email:
denver@aaa-webhost.net
Credit
Card Payers
Customers
who pay by credit card and that have monthly recurring fees are
automatically charged upon the renewal of their account.
Disk
Usage
If
you exceed you allowed disk usage for your account you will be
billed a rate of $25.00 per 20 MB annually.
Customers
have the option of upgrading to a larger hosting plan at any time to
avoid this fee.
Your
disk usage is calculated by the average amount of space you have
used each day in a calendar month.
Please
remember that the following items count against your disk usage:
-
all
directories/files in your home directory,
all directories/files in your anonymous FTP directory,
-
your
mailboxes, and
-
any
database that you might be using.
Our
control panel has tools that help you determine your usage.
Data
Transfer
For
accounts that use a set data transfer limit, AAA-WebHost charges
$15.00 per 500MB should you exceed your allowed data transfer.
If you
exceed your data transfer limits, you will be automatically billed.
Please
pay close attention to use data transfer by watching your logs. Our
control panel has tools that help you determine your usage.
Refund/Cancellation
Policy
There are no refunds on our
services such as
-
domain names,
-
dns setup ,
-
hosting fees (its Free),
-
scripting,
-
programming and
-
web design.
Reinstatement
Fees
Any account that is
suspended due to non-payment will incur a $15 reinstatement fee.
Accounts are suspended upon
15 days past due.
Accounts are completely
removed from our servers upon 30 days past due and the account will
be referred to our collection agency.
Customers
that bounce checks, charge back or stop payment on their credit card
transaction or check purchases after their domain name has been
purchased must pay an additional one time $50.00 fee plus the amount
previously owed to be reinstated or recover their domain name.
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